Shipping & Returns
All orders are processed within 5 to 7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Include any other pertinent information towards the beginning, such as potential delays due to a high volume of orders or postal service problems that are outside of your control.
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Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
For simple flat rate shipping: We offer $X flat rate shipping to [list countries].
You can also emphasize any free shipping thresholds you offer (e.g. free shipping for orders over $75). For multiple shipping options, you can list carrier options, prices, and delivery times in a table.
Domestic Shipping Options
Option 1
X to X business days
$X
Option 2
X to X business days
$X
Option 3
X to X business days
$X
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In-Store Pickup
You can skip the shipping fees with free local pickup at 600 SW 3rd Street, Suite 2290 Pompano Beach, Florida 33060. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 5 to 7 business days. We will send you an email when your order is ready along with instructions. Our in-store pickup hours are 11-3PM on weekdays. Please have your order confirmation email with you when you come.
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International Shipping
We offer international shipping to the following countries: [list of countries].
If relevant you can also include countries you don’t ship to: At this time, we do not ship to [list of countries].
If you’re using calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
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If you offer multiple international shipping options, you can list them in a table as well. You can include broader delivery timelines (e.g. 8 to 20 days) for international shipping since expectations can vary greatly depending on the destination.
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International Shipping Options
Option 1
X to X business days
$X
Option 2
X to X business days
$X
Option 3
X to X business days
$X
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Oasis of Hope is not responsible for these charges if they are applied and are your responsibility as the customer. For questions or inquiries, contact us anytime at info@oasisofhope.org.